GM - Global Head, Travel & Hospitality

Wipro

Bengaluru

Job Description Role Overview The Global Head of Travel & Hospitality owns Wipro's end-to-end travel and hospitality value chain for ~250,000 employees across 65+ countries . The role is accountable for four integrated sub-functions: Travel Operations (delivered through WTSL, Wipro's in-house IATA-accredited 24×7 travel management company operating as a profit centre with its own P&L), Hospitality & Guest House reservations, Airlines & Hotel Contracting & RFP Management, and MICE bookings (Meetings, Incentives, Conferences & Events). The mandate is to run Travel & Hospitality as a control-and-value lever: driving measurable cost optimisation through airline and hotel supplier leverage, GDS/PCC fare economics, PLB and segment-income retention, and the structural advantage of the in-house TMC model; enforcing global travel policy, duty-of-care governance and GST-compliant contracting at source; and continuously elevating the traveller experience through self-booking adoption, disruption management and AI-enabled tooling.