CAPACITY MANAGER L2

Wipro

Hyderabad

Job Description Do • Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business • Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues • Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources • Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems • Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources • Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so • Monitoring patterns of business activity and service level plans • Influencing Demand Management, in conjunction with Finance Management as appropriate • Decide which components needs upgrade at what time and calculate the cost ͏ ͏ ͏ ͏