AUTOMATION LEAD L1
Wipro
Bengaluru
ECM Job Description Role Purpose • Strong hands-on experience with OpenText Content Server and core modules including OTDS, Archive Center, Brava, Capture Center, and VRD integrations • Deep expertise in WebReports and LiveReports development for reporting, automation, data extraction, and bulk operations • Proficient in SQL and Stored Procedures development, including data modelling, query optimisation, and performance tuning • Experience in building and integrating OpenText REST APIs with enterprise and third-party systems (SAP, portals, external apps) • Strong experience in data migration and ECM integrations, ensuring high data integrity and minimal disruption • Hands-on knowledge of Content Server architecture, including object model, indexing, storage, search, and metadata (categories) • Experience managing batch jobs and background processes such as Control-M, Bulk Capture, and workflow scheduling • Proven experience working in Agile environments using JIRA for sprint planning, task tracking, and issue management • Strong understanding of SDLC methodologies, including development, testing, deployment, and production support • Expertise in monitoring, troubleshooting, and performance optimisation of ECM systems in high-volume enterprise environments ͏ Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps ͏ Deliver No. Performance Parameter Measure 1.